New version of my PowerAPP does not launch

[roberto81]

Hi, sorry for being new in this.

I have created an app for my sharepointlist, which was working splended.

But after updating to a version that now is connected to two lists, on the same Sharepoint repository, suddently the app wont launch.

I can enter PowerAPPs on my phone, and in details on the App, I can see that it is the updated version, but when cliking ot, it just opens the launch page and starts render with the 4 .... running across the screen and nothing more happens.

I know that it can be tricky to help, based on this, but I need help to search for the error - is there an log somewhere, or do you have any idea what I might have done wrong?

NB: Launching the app on Desktop in demo mode works fine.

[Meneghino]

Hi @roberto81

There is a new feature that manages the release of updates to apps.  Have a look at the documentation that maybe explains what is going on.  You may need to publish the updated app before being able to use it in mobile.

https://powerapps.microsoft.com/en-us/blog/no-autoupdateforapps/

[roberto81]

Hi Thank you.

I checked... both App and mobile launcher is in version 2.0.650 and procedure for release is followed as per documentation.

I don't think this is the issue.

[AndyPennell]

Before loading the app into the player, please get the session Id, then try to load the app. Post the session id here and we can investigate further. (Session id is on the bottom of the menu under Session Details).

[roberto81]

Hi Andy.

Without doing anything at all, other than change physical position, it suddently worked.

But I would appriciate if you would have a look, and see if something is off...

App_ID: 0cda9c8b-40a0-4848-9c1f-a2c8c087e765

BR

Roberto

[AndyPennell]

Thanks, I could see two hangs in trying to load this app, have opened a bug for someone to take a deeper look.

[ELIJAHKATO]

I also had this issue. I had to delete previous versions before it starting working.

Microsoft needs to take a look at this....