cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
PaulD1
Super User
Super User

No data in analytics (admin.powerplatform.microsoft.com)

One of our clients is seeing no analytics data (in admin.powerplatform.microsoft.com) despite having multiple powerapps in active use in this environment and analytics having shown previously here for these apps .

 

Anyone have thoughts on why this is?

 

Blank Analytcs.png

4 REPLIES 4
v-yutliu-msft
Community Support
Community Support

Hi @PaulD1 ,

No anyone have access to see the apps' analytics.

For now, only PowerApps administrators can use the PowerApps Admin center.

What's more, the license shoule be P2.

Please check whether this user is this environment's administrator and whether his account is P2.

Here's a doc about the requirments of using PowerApps Admin Analytics for your reference:

https://powerapps.microsoft.com/en-us/blog/powerapps-admin-analytics-get-an-enterprise-wide-view-2/

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-yutliu-msft 

The user checking the analytics is licensed as P2. Oddly, he used to be able to see analytics. Apparently the charts stopped updating last month and now that more than 28 days have past, no data is showing at all.

Thanks, Paul

Going into the Analytics (Preview) as the App Owner is also showing no data even though the 'Data refereshed' label shows today's date and the App is in daily use by 30+ users at the moment.

Due to upstream "Environment Provisioning" enhancements excluded some environments out of the Analytics Pipe. This issue has been fixed 10 days ago. KIndly verify once and update us your tenant information in case continue  to see "No Data" issue. 

Helpful resources

Announcements
PA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

Power Apps Community Call

Monthly Power Apps Community Call

Did you miss the call?? Check out the Power Apps Community Call here!

secondImage

Experience what’s next for Power Apps

See the latest Power Apps innovations, updates, and demos from the Microsoft Business Applications Launch Event.

Power Platform ISV STudio

Power Platform ISV Studio

ISV Studio is the go-to Power Platform destination for ISV’s to monitor & manage applications post-AppSource publish.

Top Solution Authors
Top Kudoed Authors
Users online (62,076)