Showing results for 
Search instead for 
Did you mean: 
Level: Powered On

Now working on mobile devices

When I try to run the apps on PowerApp mobile (iOS & Android), the application stuck at "Downloading" screen.

Community Support Team
Community Support Team

Re: Now working on mobile devices

Hi @kkaank,


What’s your PowerApps version? Please make sure you are using the latest version.

Please check the Networking status and make sure it is working fine.

When testing it on my side, the mobile app is working properly.

Please try again with it and feel free post back if the issue still exists.


Best regards,



Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Level 10

Re: Now working on mobile devices

Hi @kkaank,

I see your post is from 16 hours ago. There was an issue with PowerApps on mobile devices around that time. You might try again now that the issue has cleared.

I've also experienced this issue before yesterday on iOS devices. Here was the fix:

  • Sign out / back in to the PowerApps app on your device
    • If that doesn't work
  • Uninstall / reinstall the PowerApps app on your device
  • Sign in
    • If that doesn't work
  • Update your device to a recent version of iOS/Android
    • If that doesn't work, post the Session ID here and someone from Microsoft will likely assist

Hope this helps!

Level: Powered On

Re: Now working on mobile devices

Thanks Mabel,


The version is updated to (3.19014.8). And after update I start to have this issue. 

I double checked networking but still no response.


I even tried with an empty app, same screen unfortunately.

Level: Powered On

Re: Now working on mobile devices

Thanks @seadude


I did try all but still same issue. 


My AppID



Hope someone could help.

Helpful resources


Power Apps Super User Class of 2020

Check it out!


Power Apps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!


Power Platform World Tour

Find out where you can attend!

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020


Difinity Conference

The largest Power BI, Power Platform, and Data conference in New Zealand

Top Solution Authors
Top Kudoed Authors (Last 30 Days)
Users online (2,161)