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Super User
Super User

OFFLINE: Not Working Lately


I have an offline app that worked great up until recently. Please advise. Thanks


  • Open PowerApps container app on iPhone SE, Offline app (App-DEV) present.
    • iOS version: 12.2
    • PowerApps container app version: 3.19062.19
    • Session ID: 8f09b48e-d4ff-41cc-b6d4-f751c9d51d23
    • image.png
  • Turn on Airplane Mode
    • image.png
  • No Apps visible in the PowerApps container list
    • image.png
  • Only "My Apps" visible in dropdown
    • image.png
  • Turn Airplane Mode OFF, go back, all apps visible again.
    • image.png
  • Open the offline-capable app FIRST,
    • THEN turn Airplane Mode ON
    • THEN navigate back to app
    • App shows offline (indicator looking at Connection.Connected)
    • image.png
  • Click any BUTTON Control in the app, NOTHING HAPPENS
    • RadioButton Control and Launch() link work fine, but NOT BUTTONS
    • They just flash for a sec, nothing happens
  • Swipe right to get back to list of apps, all MISSING
    • image.png
Community Support Team
Community Support Team

Re: OFFLINE: Not Working Lately

Hi @ericonline 


Is the issue exists?

Do you mean it works well except recently?

Do you try to change one environment to test?

Could you please try to clear cache and cookies and then to test?



Best Regards.


Level 10

Re: OFFLINE: Not Working Lately

Hi @ericonline I'm sorry to hear you're experiencing this issue. Is this still occuring?



Level: Powered On

Re: OFFLINE: Not Working Lately

Hi team,

I am facign the exact same issue. My users on IOS cannot even see the opion "All Apps" in the menu above and hence cannot access or search through any company apps.

I tried deleting Powerapps in that phone and then the app appeared briefly but it disappeared again and "All app" cannot be clicked now.


Can you help with this issue?



Level: Powered On

Re: OFFLINE: Not Working Lately

Hi @NoumanQ ,


I am sorry to here this. I am very happy to help you resolving the issue together. 

Here's my understanding of the issues you experienced recently. Feel free to correct me if I miss something impotant.


1. The controls (Button) aren't working when you tap it in the offline mode. Is that correct ? If so, what does the app suppose to behave when you tap it ? 

2. The app list missed the app that you've already opened. Before you closed the app to go back to the app list, you switched to airplane mode. Is that correct ?




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