cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
samuelJ
Level 8

Occasional App Never Loading

Hi,

 

I am somewhat new to PowerApp Development.  Occasionally, we will have a user who can never open the app.  They click the app they want to open, directing them to the downloading/opening page.  This is the screen (from my experience) that appears when opening any PowerApps app, it has the app logo/image, name of the app, 4 moving dots & and the text "downloading" or "opening".  

 

They have had this screen open for 10+ minutes before giving up.  Not all users will have this error, which is why I am at a loss on if this has something to do with our code in the app, the speed of the users wifi/cellular connection, or just a bug.    This is a session ID of someone who experience it is: 91f073ff-7752-47f4-b74d-96d9a0947f3e.

 

Thank you for any insight.  

 

This query is getting resolved in this thread: https://powerusers.microsoft.com/t5/General-Discussion/Grey-screen-never-going-away-upon-loading-an-...

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Occasional App Never Loading

Hi @samuelJ,

Have you solved your problem?

 

If you have solved your problem, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify.

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Community Support Team
Community Support Team

Re: Occasional App Never Loading

Hi @samuelJ,

Have you solved your problem?

 

If you have solved your problem, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify.

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Helpful resources

Announcements
Better Together’ Contest Finalists Announced!

'Better Together’ Contest Finalists Announced!

Congrats to the finalists of our ‘Better Together’-themed T-shirt design contest! Click for the top entries.

thirdimage

Power Apps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Join THE global Microsoft Power Platform event series

Attend for two days of expert-led learning and innovation on topics like AI and Analytics, powered by Dynamic Communities

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

thirdimage

Microsoft Business Applications Virtual Launch

Join us for the Microsoft Business Applications Virtual Launch Event on Thursday, April 2, 2020, at 8:00 AM PST.

thirdimage

Community Summit North America

Innovate, Collaborate, Grow - The top training and networking event across the globe for Microsoft Business Applications

Top Solution Authors
Top Kudoed Authors
Users online (8,464)