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adsierra
Level: Power Up

Office 365 work email not accepted to log into and download app

Looks like if i use my msn account i can download but that is not my work email. I am admistrator and work email also has a 365 ending account but when used that one also says it is not recognized and to create an email account?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Office 365 work email not accepted to log into and download app

hi @adsierra,

Can you share a bit more details about your issue?

Do you mean that PowerApps would not recognize your O365 account when you sign in?

Where do you download your app?

I have made a test on my side, and don’t have the issue that you mentioned.

Please check if your O365 account has been removed or disabled within your Tenant.

 

Please check if your work email has been expired.

Please clear cache of your browser, then try it again, check if the issue is solved.

 

regards,

eason 

Community Support Team _ Eason YU
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Community Support Team
Community Support Team

Re: Office 365 work email not accepted to log into and download app

hi @adsierra,

Can you share a bit more details about your issue?

Do you mean that PowerApps would not recognize your O365 account when you sign in?

Where do you download your app?

I have made a test on my side, and don’t have the issue that you mentioned.

Please check if your O365 account has been removed or disabled within your Tenant.

 

Please check if your work email has been expired.

Please clear cache of your browser, then try it again, check if the issue is solved.

 

regards,

eason 

Community Support Team _ Eason YU
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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