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Advocate I
Advocate I

Office365USers.MyProfile failed: Authentication with non-silent apis failed

I have an app where the Office365Users.MyProfile() functionality is used to grab a users profile information so that their additional profile information that is stored in a SharePoint list that pertains to the app can be queried and obtained.

I have one user that gets this error when trying to access the app.


Any ideas of how to troubleshoot or solve?

Advocate I
Advocate I

Is there anyone at Microsoft that can help me troubleshoot this issue? This issue is reappearing for my users again today.

Hi @CLS720, I'm sorry you are experiencing issues. I'm currently investigating your problem. The issue seems to be related to ADFS configuration. I'll keep you updated as soon as we find out more.


Also, I would suggest openeing a support ticket by going to and using the “Create support ticket” button at the bottom of the page. Please include the same details from your original post and mention that you are having authentication issues.




Advocate IV
Advocate IV

Hi @CLS720

Is there a solution or could you identify the problem? We had a similar problem today.

Many greetings

Keep having this problem as well.... any solution yet?


Its been 2 years....

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