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Helper III
Helper III

On Premise gateway not coming in powerapps while it is appearing on powerbi site



Few months back i Installed OnPremise Gateway on my laptop and configured it. I was able to see new gateway appearing in powerapps and msflow. I tried few things and I was able to connect to my development MsSQL database version.


Recently i thought to extend one of my Powerapps application which uses sharepoint. I need to move out of sharepoint due to limitations to Ms.SQL database. Now when I tried connecting to database connection failed. 


While trouble shooting I removed gateway from powerapps and reinstalled app again. Tried using old gateway keys to reconnect old gateway, even i tried creating new gateway.


Now i am unable to see old/new gateway appearing in my powerapps window. Fortunately old and new gateway is appearing in powerbi website.


Please suggest how to add my gateway back to powerapp and can start using it.



Priyank Bhat

Community Support
Community Support

Hi @priyankbhat 


Do you mean you can't find the Gateways in PowerApps website?

Have you ever installed PowerBI gateway?

From my experience, installing over top of the existing gateway didn't work, you have to go through a full uninstall, reboot, reinstall to get the gateway showing up in the PowerApps

So go to Uninstall the PowerBI Gateway (old version) and installing the On-premise data gateway version seems to fix the problem.

Best regards,


Hi @v-siky-msft ,


No i have not installed PowerBI gateway before.


I have followed steps suggested by you but I am still seeing the same issue. Any other suggestions.



Priyank Bhat



Hi @v-siky-msft ,


No i am not able to see gateway appearing in powerapps and flow.


While same gateway is appearing in Powerbi and I am able to test it.


Please find screen short of gateway.



Priyank Bhat

Interestingly after following steps i am at same position.


I create new gateway but results are same. See attached below screenshots.



Please suggest how to fix this issue.

anyone suggest solution to this issue ?

I have same problem! Any suggest?

I am still waiting for someone to help resolve.




Not applicable

I'm having a similar issue as well. We are using a Gateway with Power BI and Power Apps. We are currently using it in both, and its working. However, when I go to add a new connection to the gateway in Powerapps, I see the same screen, with no gateways found.

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