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CS-NCZ
New Member

On Premises Data Gateway

Hi all,

at a customer I'm facing an issue with the on premises data gateway. I'm able to connect to the Azure Service Bus (telnet watchdog.servicebus.windows.net) but when I try to connect the gateway to O365 with a cloud account we encounter the follwing error.

Any ideas to fix this? I studied the troubleshooting documentation without any hints about this error. All prerequisites (hardware, firewall, ports) are fullfiled!

Thanks in advance and regards

NCZ

 

Network request returned unexpected error.

No MediaTypeFormatter is available to read an object of type 'PowerBIApiErrorResponse' from content with media type 'text/html'.

   at System.Net.Http.HttpContentExtensions.ReadAsAsync[T](HttpContent content, Type type, IEnumerable`1 formatters, IFormatterLogger formatterLogger, CancellationToken cancellationToken)

   at Microsoft.PowerBI.DataMovement.ExternalClient.PowerBIHttpRequestException.<CreatePowerBIHttpRequestException>d__17.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()

   at Microsoft.PowerBI.DataMovement.GatewayCommon.ConfiguratorClientExtensions.<DiscoverEmailProperties>d__8.MoveNext()
1 REPLY 1
JRaasumaa
Memorable Member
Memorable Member


@CS-NCZ wrote:

Hi all,

at a customer I'm facing an issue with the on premises data gateway. I'm able to connect to the Azure Service Bus (telnet watchdog.servicebus.windows.net) but when I try to connect the gateway to O365 with a cloud account we encounter the follwing error.

Any ideas to fix this? I studied the troubleshooting documentation without any hints about this error. All prerequisites (hardware, firewall, ports) are fullfiled!

Thanks in advance and regards

NCZ

 

Network request returned unexpected error.

No MediaTypeFormatter is available to read an object of type 'PowerBIApiErrorResponse' from content with media type 'text/html'.

   at System.Net.Http.HttpContentExtensions.ReadAsAsync[T](HttpContent content, Type type, IEnumerable`1 formatters, IFormatterLogger formatterLogger, CancellationToken cancellationToken)

   at Microsoft.PowerBI.DataMovement.ExternalClient.PowerBIHttpRequestException.<CreatePowerBIHttpRequestException>d__17.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()

   at Microsoft.PowerBI.DataMovement.GatewayCommon.ConfiguratorClientExtensions.<DiscoverEmailProperties>d__8.MoveNext()

 

This might be worth filling out a ticket for. You can do that at: https://powerapps.microsoft.com/en-us/support/ near the bottom there is a link to open support.

 

 

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