On-premises Gateway not visible to Power Apps but works fine with Power bi

[EfftronicsSys]

Hi All, We have an on-premises gateway for the Power BI which is working fine. When we tried to add new data sources in power apps, It's showing like there was no gateway. I have checked in the community also and I followed the Uninstalling the old gateway and installed the latest version. Still, the problem was not solved. 

Thanks in Advance,

Vishnu Priya

[v-siky-msft · Accepted solution]

Hi @EfftronicsSys ,

The issue could be that The gateways region may not be the same as the environment's region. Here is the region mapping for Gateways and Power Automate/Apps.

https://docs.microsoft.com/en-us/power-automate/regions-overview#region-mappings-for-power-automate-... 

Please try to uninstall and reinstall the gateways and configure the region setting to the same with your environment region.

Hope this helps.

Sik