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EfftronicsSys
Regular Visitor

On-premises Gateway not visible to Power Apps but works fine with Power bi

Hi All, We have an on-premises gateway for the Power BI which is working fine. When we tried to add new data sources in power apps, It's showing like there was no gateway. I have checked in the community also and I followed the Uninstalling the old gateway and installed the latest version. Still, the problem was not solved. 

 

Thanks in Advance,

Vishnu Priya

1 ACCEPTED SOLUTION

Accepted Solutions
v-siky-msft
Community Support
Community Support

Hi @EfftronicsSys ,

 

The issue could be that The gateways region may not be the same as the environment's region. Here is the region mapping for Gateways and Power Automate/Apps.

https://docs.microsoft.com/en-us/power-automate/regions-overview#region-mappings-for-power-automate-... 

 

Snipaste_2020-08-10_15-34-17.png

Please try to uninstall and reinstall the gateways and configure the region setting to the same with your environment region.

Hope this helps.

Sik

View solution in original post

1 REPLY 1
v-siky-msft
Community Support
Community Support

Hi @EfftronicsSys ,

 

The issue could be that The gateways region may not be the same as the environment's region. Here is the region mapping for Gateways and Power Automate/Apps.

https://docs.microsoft.com/en-us/power-automate/regions-overview#region-mappings-for-power-automate-... 

 

Snipaste_2020-08-10_15-34-17.png

Please try to uninstall and reinstall the gateways and configure the region setting to the same with your environment region.

Hope this helps.

Sik

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