One of my customers can't see the month of the date in forms, labels and tables

[CCastro]

I designed an app and I used labels, tables and galleries with dates but one of my customers can't see the month of the date (please see the picture). Do you know the problem? How can I solve it? I really appreciate your help!

[Nogueira1306]

I had a bug simillar to that...

I talked to Microsoft, they said that they did not found an error and the app started working

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[RandyHayes]

@CCastro 

What is the formula on the label that shows the month?

[timl]

@CCastro 

I assume you're calling the text function to format the date, and it's interesting that the month appears correctly in the 'planned' section. To diagnose this, it might be worth reviewing what's different between the labels that do and don't work.

[CCastro]

Hi Randy, 

In the Galleries the formula is:

If(lenguaje="ENG";Concatenate(Switch(Text(ThisItem.Fecha;"mmmm");"enero";"January";"febrero";"February";"marzo";"March";"abril";"April";"mayo";"May";"junio";"June";"julio";"July";"agosto";"August";"septiembre";"September";"octubre";"October";"noviembre";"November";"diciembre";"December");", ";Year(ThisItem.Fecha));Concatenate(Text(ThisItem.Fecha;"mmmm");", ";Year(ThisItem.Fecha)))

In the label the formula is:

If(Toggle1.Value=true;Concatenate(Switch(Text(DPFecha.SelectedDate;"mmmm");"enero";"January";"febrero";"February";"marzo";"March";"abril";"April";"mayo";"May";"junio";"June";"julio";"July";"agosto";"August";"septiembre";"September";"octubre";"October";"noviembre";"November";"diciembre";"December");", ";Year(DPFecha.SelectedDate));Text(DPFecha.SelectedDate;"mmmm yyyy"))

[CCastro]

Your asumption is correct. I'm confused because the same formula works correctly when I run the app in my laptop, the mistake appear only when one customer run its (the others can see the app like me)... 

[timl · Accepted solution]

Hi @CCastro 

Text(ThisItem.Fecha;"mmmm") returns the long month name in the language that's based on the web browser language (or the language of the device).

If lenguaje="ENG" and browser language if it something other than Spanish, Text(ThisItem.Fecha;"mmmm") will not return enero/febrero/marzo etc, and this is the most likely cause of the month name not displaying as expected.

Therefore, I would check that the customer's browser/device is set to Spanish.

[CCastro]

Thanks a lot, you're right! The device language is spanish but the browser is english, then the switch function doesn't works like I wanted.