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rpindar
Frequent Visitor

Opening apps pinned to home screen of mobile device

I am running into an issue with power apps that I have pinned to my phone's home screen.
Is this a known issue?
Is there a fix or workaround available?

Here's the behavior on iOS:
1) Pin App
2) Launch App
3) App opens successfully
4) Swipe away/close app on the phone
5) Launch App
6) It launches into the power apps app list of apps instead of opening the app.

Here's the behavior on Android:
1) Pin App
2) Launch App
3) List of power apps displays for less than a second
4) App opens successfully
5) Swipe away/close app on the phone
6) Launch App
7) List of power apps displays for less than a second
😎 App opens successfully

1 ACCEPTED SOLUTION

Accepted Solutions
RoryL
Community Support
Community Support

 

Hi rpindar,

 

You will have to open the ticket in the Power Platform admin center. The following document walks through the process to do this: https://docs.microsoft.com/en-us/power-platform/admin/get-help-support

 

Thanks again!

Rory

View solution in original post

4 REPLIES 4
RoryL
Community Support
Community Support

 

Hi rpindar,

 

Thank you for your post. I was able to replicate the issue on my side also. Would you be able to open a support ticket for this issue? We’d like to further work with you for this problem.

 

Thank you,

Rory

rpindar
Frequent Visitor

Thanks RoryL

Where should I open this ticket?

RoryL
Community Support
Community Support

 

Hi rpindar,

 

You will have to open the ticket in the Power Platform admin center. The following document walks through the process to do this: https://docs.microsoft.com/en-us/power-platform/admin/get-help-support

 

Thanks again!

Rory

Anonymous
Not applicable

I have the same issue.  I think we have it since last IOS update 13.3.1.

Any solution for this ?

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