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yougan
Helper V
Helper V

Outlook is not working for my tenant

Outlook is not working for my tenant, since last few days

where as it is working/opening for other apps such as SharePoint, exchange etc. 

 

you can see the error below: please help on this 

 

4 REPLIES 4
WarrenBelz
Super User
Super User

Hi @yougan ,

Sounds like a Licensing issue.

I suggest you lodge a Support Ticket with Microsoft

 

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Hi WareenBelz,

 

I am getting below error while trying to raise create on this issue

 

@yougan ,

This is definitely a licensing issue - I assume you are not the site Admin? You need them to lodge the Support Ticket.

Hi @yougan 

 

You are getting this error because the license assigned to this user is either revoked or the subscription is expired. You can contact the System Administrator of your tenant to assign appropriate license. For Outlook, you require an Office 365 license. 

 

You can view Office 365 licenses here: https://www.microsoft.com/en-in/microsoft-365/enterprise/compare-office-365-plans

 

 

Hope this Helps!

 

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