Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

PDF View zoom crashes on IOS Mobile



I'm currently building an app with PDF viewer feature, everything is working on Android Mobile but unfortunately not on IOS. When we try to zoom in a PDF file the Powerapps crashes. I checked the forum but cannot see any fixes. Do anyone have experience this issue and fixed?



Community Support
Community Support

Hi @Cheo ,

Do you mean that if you use PDF viewer in ios, Powerapps crashes?

I've made a similar test but not met the same problem like your description.

My PDF viewer works good in ios device and it could zoom correctly.

My device system: ios13.5.1

My device is iphone xs.

I suggest you update your device system to the latest version, update powerapps to the latest version and clear powerapps cache.

Please check whether your device meet the requirements:

If the problem still exists, I suggest you open a ticket here:




Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

PA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

Power Apps Community Call

Monthly Power Apps Community Call

Did you miss the call?? Check out the Power Apps Community Call here!


Experience what’s next for Power Apps

See the latest Power Apps innovations, updates, and demos from the Microsoft Business Applications Launch Event.

Power Platform ISV STudio

Power Platform ISV Studio

ISV Studio is the go-to Power Platform destination for ISV’s to monitor & manage applications post-AppSource publish.

Top Solution Authors
Top Kudoed Authors
Users online (46,009)