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PDF Viewer crashes on iOS when creating a responsive app

I've started working with responsive apps, and I'm now moving an existing app to be responsive.

except it seems that the pdf viewer is unable to be responsive, and now after moving everything to be responsive, the most important part of the app (to view pdf), refreshes the app each time I enter the screen with the pdf viewer.


is there a solution on the way?

I'm aware that it says next to it Experimental, and that's why I had to create a flow to show the pdf files in the library, but it would be great if you could find a solution for the responsive part to work with it, otherwise Ive waisted a customer time, and now have to build two apps for the views.


As I've mentioned in the Subject, the issue occurs on iOS.

in my case I'm checking the app with iPhone X, ios 12.3.1, Powerapps version 3.19063.11

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Community Support

Hi @Anonymous 


Could you please reference this?


Best Regards.


Not applicable

Hey Yumia,

Thanks for trying to help, I can't seem to find how to disable the zoom?
I've tried setting it to : Disabled, false

nothing changed?


There isnt any information about in the documentation either.


Best Regards,


Hi @Anonymous 


Could you please test as next screenshot shows?




Best Regards.


Not applicable

Nothing is changing...

I guess I'm having a bug?

Not applicable

I've inserted a new pdf viewer, and now it seems to miss the zoom option.

So far good, but then trying to load the app ends up with the same result, the app refreshes itself and goes back to the main screen.


It's important to mention that I'm using the flow technique in order to load the pdf from a library, and I'm having trouble understanding why it's unable to get the file from the link in the library without a flow.


Powerapps supposed to work flawlessly with sharepoint, so how come it's unable to load the file without the help of a flow? (I've tried both loading the file from both sharepoint list and library, and same result - unable to load without a flow)


Any ideas? solutions? ways I haven't thought about?



Not applicable

Hi @Anonymous I'm sorry you're experiencing these issues. I'm going to bump this so hopefully the community can review and assist further. 



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