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thmwg
Frequent Visitor

Power App (Canvas App) automatically quites/exist after a certain period of time

Hello together,

 

I habe one question concerning canvas app running on an android phone. It is a canvas app and "App" I configured that the app should only quit/exit with confirmation (ConfirmExit = true)

The app should not automatically quit. 

UseCase: the App is a ScannerApp running on a mobile device; I recognized that the app quites after a certain period of time without any user interaction.

That means the app is running, the mobile device is lying on my desk and after a certain period of time I checked the mobile device and the app is not running any more.

 

Does someone have experienced something similar; is there a internal session timeout or something similar whichs quites the app.

Thanks for your help and support!!

 

BR Thomas

2 REPLIES 2

Hi thmwg,


With this specific case I have no experience, but I have some experience with unexpected behaviour when running a PowerApp on a mobile device.
In some cases it was helpful to run 'monitor' to get detailed information about what was going on when running an app on a mobile device. 
See this article for more information, I hope this is helping.
Kind regards, Jan-Pieter

Hi JP,

 

thanks for your idea, I checked this out but unfortunately there was a session time out on the debug monitor before the error or the app exit occurs.

Sometime it is not only the app which quits; it is even Power Apps (Mobile App) at all, which quits. 

Is there a mechanism known from Mircosoft that the app quits by it self?
I also could not recognize a certain pattern - there was no specific event nor a certain time period so I could get an idea of what happend.

Thanks!

BR Thomas

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