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AustinWolf
Frequent Visitor

Power Apps Mobile on Android opens incorrect Canvas App

Hello All,

 

I have a few Canvas Apps that are pushed out to multiple devices, 90% of which are iOS. I recently started experiencing an issue with one Android device in particular. The user will open Power Apps mobile and try to access one of our Canvas Apps, but Power Apps will open an incorrect Canvas App (user tries to open "App 1" but "App 2" opens up instead). Even after deleting Power Apps mobile and clearing all caches, this problem persists. Everything works fine on the iOS devices, is anyone aware of a bug for Android? 

 

Here are the specs for the device in question:

 

Model Name - Galaxy XCover Pro

Model Number - SM-G715U

Hardware Version - REV0.2

OS Version - 3.21091.26

 

Power Apps mobile is fully up to date as it has been removed and re-installed onto this device multiple times.

 

Thanks for any and all help! 

 

3 REPLIES 3
Kosenurm
Post Partisan
Post Partisan

@AustinWolf   Do you have the app in multiple (more than one) environment?  Are you sure the user on the Android device is selecting the 'correct' app and not an old version for a different environment?

Ramole
Super User
Super User

@AustinWolf 
Go PowerApps studio in the web and open in edit mode save and republish that will solve your issue

Thank you
If this post helps, then Click on the Thumbs Up below. and Accept it as the solution . to help others find helpful.

Hi, the app is not in multiple environments and there are no copies available. 

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