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Power Apps & Power Automate Pricing Changes - FEEDBACK


Absolutely staggered by the changing to the pricing plans for Apps and Flow (Automate)


Trying to deploy a basic app to a business with 20-30 users is ridiculously expensive.

When you think a O365 license is $10-15 a month p user per month - 3,000-3,500 pa Microsoft are now asking these businesses to pay $6,000 a year ($500 a month) for very specific business flows or apps that dont provide near the functionality of a product suite like O365.


I just cannot understand how they justify this pricing increase.

Essentially it comes down a a doubling in the price of the products.


its costing itself out of what should be home run and lock for most businesses to use. 

But its just way too expensive !

New Member

I agree, and I'm still trying to figure out the differentiation between Flow Free and the Power Automate plans, particularly where an add-on plan is truly needed vs when its included in the O365 enterprise plans in order to assess how their offering compares to the traditional RPA licensing models (where you primarily pay per bot, and not by user or by flow).


My confusion starts with the per-user licensing, where the licensing for the per-business-plan states the advantage as being "This plan alleviates the need to license each end user that knowingly/unknowingly triggers execution of the licensed flow"


So for a use-case whereby a flow is initiated upon an email of a certain criteria coming into an shared Mailbox (eg a Vendor invoice from the vendor), would that mean a per-user license would be needed for every possible vendor who would send an email, because they are the trigger for the flow? 


Per flow seems easier to understand, but certainly one needs to be cost conscious. It appears in that model that the minimum purchase is $500/mo for 5 flows, but additional flows can be purchased for $100/mo. So in effect, a flow would cost $1200 pa. 

You really do need a degree to work out their licensing.

And it can only make you start to wonder whether its done on purpose to trap people into plans that have the dollars rolling in.


Its just areal shame because the power platform is such a strong feature rich environment but given whats its used for, especially for medium sized businesses, its just way too expensive to be considered for use now.


Its crazy to think that it costs far less to...

.........Host a VM under Azure

..........Host your Mail, Spreadsheet, word processing, presentation platform for the organisation

...........Run your entire business via an ERP and integrated  CRM solution


......that it does to trigger an alert internally from those systems, or to have a specific function running from a mobile device. Apps and Flow (sorry Automate) should be the sugar on the top of other systems, not charged at more than double what your core business solutions are charged at. $500 a month !! $6000 a year. No way.

Impactful Individual
Impactful Individual

I really think they should adopt a model like Azure Function Apps.  So you pay based on seconds of usage.  So if a user rarely uses app they would pay very little.  Heavy users would pay more.  Your monthly billing statement would vary.

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