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Power Apps as an ITSM Front end

Has anyone ever considered using Power Apps as a UI for (say) System Center Service Manager?  It seems like it would be great for it, but I'm told Power Apps shouldn't be considered an enterprise-level solution-- it's more fit for smaller solutions.  I'd love to see any thoughts or feedback.  = )

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Community Support

Re: Power Apps as an ITSM Front end

Hi @JBH_OpEx_D ,

Do you want to connect PowerApps with System Center Service Manager?

If your data is stored in SQL Server, it is possible.

You just need to create a connection between PowerApps and SQL Server.

Please note that SQL Server is premium connector in PowerApps. You need to buy license based on your demands.

If you want to connect with SQL Server in local, you also need to use gateway.

Here's a doc about how to connect SQL Server with PowerApps for your reference:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/connections/connection-azure-sqldatabas...

 

About dealing with large data, it is indeed a problem.

PowerApps has a limit called delegation, which means that it could only deal with 2000 records in local at most.

To avoid this problem, you need to only use delegation functions. Or else, your app will not perform good.

Here are doc about this limit for your reference:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/delegation-overview

https://docs.microsoft.com/en-us/connectors/sql/

 

 

Best regards,

 

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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Highlighted
Community Support
Community Support

Re: Power Apps as an ITSM Front end

Hi @JBH_OpEx_D ,

Do you want to connect PowerApps with System Center Service Manager?

If your data is stored in SQL Server, it is possible.

You just need to create a connection between PowerApps and SQL Server.

Please note that SQL Server is premium connector in PowerApps. You need to buy license based on your demands.

If you want to connect with SQL Server in local, you also need to use gateway.

Here's a doc about how to connect SQL Server with PowerApps for your reference:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/connections/connection-azure-sqldatabas...

 

About dealing with large data, it is indeed a problem.

PowerApps has a limit called delegation, which means that it could only deal with 2000 records in local at most.

To avoid this problem, you need to only use delegation functions. Or else, your app will not perform good.

Here are doc about this limit for your reference:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/delegation-overview

https://docs.microsoft.com/en-us/connectors/sql/

 

 

Best regards,

 

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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New Member

Re: Power Apps as an ITSM Front end

Thank you so much for your response!

So it's possible - but is it advisable in an enterprise environment?

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