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Level: Powered On

Power Apps licence for exteranl /internal users


Hi ,

I have a scenario where customer having office 365+ Dynamics 365 Enterprise license included Power Apps. 

Customer wants to publish Mobile app using Power Apps feature where internal /external business users(non CRM licensed users) can access this mobile app & create service request ,view status etc.. 

In this case does customer need power app user licence per each external/internal  non 365 licences users,

Can you please provide your inputs?




Community Support Team
Community Support Team

Re: Power Apps licence for exteranl /internal users

Hi Venkatta,


Currently, we are not able to share apps with external users, please check the part “what isn’t supported” in this documentation:


You could share your app with shared users, then shared users can run the app on their side. Before you sharing the app, you also need to share the data source the app based on, then shared users need to create their own connections to the data source the first time they open the app on their side. Please also check this documentation for a reference:

And PowerApps license is needed to open the apps for shared users. This doc for your reference:


Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Level: Powered On

Re: Power Apps licence for exteranl /internal users



Hi Mabel,


I'd like to thank you for inputs. I understood that curently "share app to external users " feature is not avilable.


For example:

Customer has Dynamics 365 enterprise licence + office 365 enterprise license and only 200 members are part of CRM Licensed users.

Dev team wants to develop a App using power apps and like to share all remaining 10000 internal employees. Please note all 10000 users are part of Office 365 license. 

In this scenario , does every user requires license for powerapps?




Level: Power Up

Re: Power Apps licence for exteranl /internal users

Hi Venkat

I have a similar requirement, did you manage to achieve the end result? Can you please help me?

Level: Power Up

Re: Power Apps licence for exteranl /internal users

I have a similare question, but in my case our external users would also be employees, but in the field.


I would like to deploy Enterprise Apps that can be used by both our Office Staff and our Field Services Technicians. I want our Apps to be able to leverage data from our SQL server on Azure as well as possibly Common Data Services.


Our users would be:

30 to 40 Office people who already have Office 365 Business Premium

50 to 80 Field technicians who currently have no microsoft subscriptions

3 people who will be responsible for developing and maintaining the PowerApps


Do I need additional subscriptions for our Office users?

What licence would I need for our Field techs?

What additional licences if any are needed to develop and maintain the apps



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