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irondinges
Advocate III
Advocate III

PowerApp button triggering a flow 4 times

I have a button in my App that triggers a flow.

 

OnSelect:

BICR03Deployupdatedreport.Run(Gallery2.Selected.ID)

 

Whenever I run the flow from the PowerApp by clicking this button, the flow runs 4 times.

This occurred today and yesterday:

flow runs.png

 

Upon conclusion of all the runs, the app shows the following error:

 

BICR03Deployupdatedreport.Run failed: { "error": { "code": 502, "source": "europe-001.azure-apim.net", "clientRequestId": "dab9a870-9b55-42ee-8c7e-72ad622fda86", "message": "BadGateway", "innerError": { "error": { "code": "NoResponse", "message": "The server did not received a response from an upstream server. Request tracking id '08586127585628631571462827763CU128'." } } } }

 

I have other similar apps that are not triggering multiple times like this.

 

I found a similar thread in this forum:

https://powerusers.microsoft.com/t5/Building-Power-Apps/Flow-started-in-PowerApps-is-running-multipl...

 

Is there anything I can do to resolve this, or is it a system issue?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
v-xida-msft
Community Support
Community Support

Hi @irondinges ,

Do you mean that the flow fires multiple times when you fire the flow from your canvas app?

Could you please share a bit more about your flow's configuration?

Could you please expand your flow's error run history, then share me the error message details?

 

Based on the issue that you mentioned, I have made a test on my side, and don't have the issue that you mentioned. Please check if you have typed the BICR03Deployupdatedreport.Run() formula in other place in your app.

 

Please consider remove the flow connection from your canvas app, then re-create a new connection to your flow from your canvas app, then check if the issue is solved.

 

Also please consider re-create a new flow, then add it into your canvas app, then try it again, check if same issue would occur.

 

If the issue still exists, please consider submit an assisted support ticket for further help through the following link:

https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

10 REPLIES 10
v-xida-msft
Community Support
Community Support

Hi @irondinges ,

Do you mean that the flow fires multiple times when you fire the flow from your canvas app?

Could you please share a bit more about your flow's configuration?

Could you please expand your flow's error run history, then share me the error message details?

 

Based on the issue that you mentioned, I have made a test on my side, and don't have the issue that you mentioned. Please check if you have typed the BICR03Deployupdatedreport.Run() formula in other place in your app.

 

Please consider remove the flow connection from your canvas app, then re-create a new connection to your flow from your canvas app, then check if the issue is solved.

 

Also please consider re-create a new flow, then add it into your canvas app, then try it again, check if same issue would occur.

 

If the issue still exists, please consider submit an assisted support ticket for further help through the following link:

https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-xida-msft ,

 

I have removed and recreated the Flow connection on the App as you have suggested, and the flow is now only running once instead of 4 times.

 

Thank you

irondinges
Advocate III
Advocate III

Another update as I have encountered this issue on another app I've recently made.

 

The issue seems to be caused by adding new connectors to the Flow, while the PowerApp doesn't know of those definitions.

As @v-xida-msft suggested, the actual solution was to recreate the flow itself.

I did this by doing Save As from my flow, and then linking the app to the new flow.

By doing this, the power app will know all of the connectors and definitions of the flow.

I have the same issue.  When I submit in the power app, it triggers the flow 4 times.  If I run a test on the flow, it only triggers once.  I have tried both things you did. and I still have the same issue with the new flow.  Any other suggestions?  I noticed that if I submit the request and IMMEDIATELY close the power app window, only one is triggered.  But if it stays open a little bit longer, it triggers multiple times.  @irondinges @v-xida-msft 

@Heaven4ever2 @irondinges @v-xida-msft 

 

I am seeing the exact same issue with a flow triggered from a Power App it will run the flow to a successful completion contiguously 4 times.  If I run the flow outside of the Power App, manually triggered from Power Automate, it behaves as expected.  I have created a new flow following guidance provided above, and that did not resolve it.  I have created a new canvas app and brought in the flow, and that did not resolve it.

 

I am at a loss at this point.  Anyone suggest an alternative resolution to this issue?

@Heaven4ever2 
@v-xida-msft 

@irondinges 

 

I have been having the same issue with an app that I am working on. When I run the flow from the flow edit page in the browser, it runes 1 time exactly as expected. If I run the flow by clicking the button in the app it will run 4 times. If I cancel the 1st run, it will instantly start another instance of the flow and will do so up to 4 runs. As @Heaven4ever2 said if I close the PowerApps browser after clicking the button to trigger the flow, the flow only runs once. I have made a blank app, imported the flow, and ran it and it also created the same issue of running 4 times. I have renamed the flow and imported it again as well as created a new flow using the "save-as method" and again had the same issues. 

 

I have gone through the app and made sure that there is only 1 call to the flow. --> FLOW_NAME.Run()

pcedan
Frequent Visitor

Agreed, this is an issue which needs to be solved!  I am running certain flows which charge credit cards, then run subsequent steps (which occasionally fail.) If it weren't for idempotency, the CC would be charged four times!

 

MSFT please investigate.  PowerApps seems to be the culprit. Thank you!

Heaven4ever2
Frequent Visitor

I did put i a ticket with MS PowerApps and they have been looking into it.  The latest they told me is that they expect a fix on 12/7/2020.  I will add a post once I confirm the fix works.  Thank you!

sandroid
Regular Visitor

Got the same problem...

The cause of the multiple run was an error in Powr Automate flow.

There was a step 'respond to powerapps', I deleted it, reattached the flow in PowerApps and the flow was running again only once...

 

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