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lrarbin1977
Frequent Visitor

PowerApp fails to Submit to SharePoint

Hello All,

I have a customised Canvas PowerApp that submits data to a SharePoint List. This is available to everyone in our Office365 Tenant.

This works fine 99% of the time, but I'm getting the odd few users who don't seem to to be able the Submit the data. The App appears to have sent the data, there is no error message. But the data doesn't appear in the SharePoint list.

I'm not sure how to troubleshoot this as I'm not aware of any logs.

The only possible cause I can think of is that some of the effected users have had their email / UPN changed, either because they have switch companies (domain changed), errors in spelling their name when they were originally set up, marriage etc.
The app is in a 'Managed' environment (not the default). So the end user only has access to the App, not the Environment, I was wondering if this could be the cause?
Thanks
Laurence

1 ACCEPTED SOLUTION

Accepted Solutions
pagonza
Community Support
Community Support

Hello @lrarbin1977 

 

Can you check the security roles of this users on the sharepoint site and sharepoint list, I advise focus on the emails that have the UPN changed.

 

Hope this can help!

View solution in original post

2 REPLIES 2
pagonza
Community Support
Community Support

Hello @lrarbin1977 

 

Can you check the security roles of this users on the sharepoint site and sharepoint list, I advise focus on the emails that have the UPN changed.

 

Hope this can help!

View solution in original post

Hello pagonza

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