PowerApp user can't see data

[shrijabajpai]

Hi,

I have created an App. PowerApp is built on a excel which is shared in OneDrive.

1. I have shared the App and excel with three users.
2. Two of them has no issues. They can see the data and can perform all the functions.
3. However, this one user can open the App but can’t see any data. Instead user get this error. "The specified record not found. Server Response. Failed to read metadata...."

4. I checked his access to the excel (datasource) file. He has excel shared with him in his OneDrive. But still he is getting this error. This is not just happening with him for this app but for other apps as well.

Thanks.

[Maik_Szeimies]

Hi,

I'vejust seen your topic here and it seems that I have a similar issue with one of my users. Microsoft support is already working on it but so far without any success. How was your problem solved? 

Best regards 

Maik