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Anonymous
Not applicable

PowerApp wont open and keeps loading in Edit mode

Application has been loading for over an hour and wont open.

I can still open other applications in edit mode.

I've tried:
- Opening in new browser
- Closing and re-opening current browser
- Co- owner cant open either and experience same issue

I can prove App ID if required

Hope someone can help!

Thanks 
Lewis


10 REPLIES 10

Looks like same problem as me

PytByt
Post Prodigy
Post Prodigy

Hi @Anonymous & @JonathanGibbs 

have you tried to sign out and then sign in again to powerapps or microsoft account and see if this helps?

Regards,
pytbyt

v-monli-msft
Community Support
Community Support

Hi @Anonymous ,

 

Is this issue only happening to one specific app? If so, please provide the app ID and session ID. Please try with another existing app or a new one.

 

What is the data source and did you make sure that all the data sources inside this app is connected?

 

Have you tested with different web browsers and devices?

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Yeah, only one app seems to be slower than others to open. 

I'm trying to strip the application down to Improve loading time but still causing me issues.

Data source is SQL Azure. Seems to be no issues with SQL Azure or the table I'm connecting to. 

Table has only 800 records

Session ID - ed458dca-6275-4418-b9c9-35a8c6549cfe
App ID - a0cca4b1-f33c-4164-9870-047182881848


It can be That a slight change and re-publish can sort this issues.

Save existing app
Close app
Open app
Make a change like adding a tooltip to a control then save and re-publish

See if that helps

Already published a new version, even stripped it down to reduce activity. 

No luck.

Thanks Anyway

It might be worth using the new App Monitor in PowerApps to see what is happening while the app is loading and operating. This works a little like fiddler for PowerApps, info can be found here https://powerapps.microsoft.com/en-us/blog/introducing-monitor-to-debug-apps-and-improve-performance...
cgc_jacobs
Regular Visitor

I know this topic is quite old but I just encountered the same issue and found a solution.

I first tried to edit an app by searching for it and then clicking edit:

cgc_jacobs_0-1677589315748.png

This would keep loading and loading and never finish. This was true for multiple apps. I could press Play however and that would work.

When I then instead of searching for the app, went to Apps and scrolled through the list, clicked the dots there and clicked edit, I can edit the app. So there seems to be something wrong with editing through searching.

cgc_jacobs_1-1677589571965.png

It might be worth the try.

 

We encountered the same issue.
Clearing browser, switching authoring version etc, nothing.


Only way we can edit currently is in incognito mode in Chrome. Hopefully this hint helps someone in case encountering same issue.

Ticket has been opened to Microsoft support for some weeks now and no resolution yet.

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