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Jaykay211
New Member

PowerApps Android Compatability

Good day,

Are there any known compatibility issues with PowerApps and Android 7.0? We are currently testing an application we built using powerapps with a customer and it is not loading on their device. Their device is currently running on Android 7.0.

8 REPLIES 8
JRaasumaa
Memorable Member
Memorable Member

I can say it loads fine on my Note 5 running Android version 7.0

 

Try loading on WiFi and if that doesn't work shut it off and load it without, that might help.

Thanks for the response. Loading on wifi will not be a solution for me as this is a mobile application and it will use data not wifi. I will confirm which device it is.

Jaykay211
New Member

Below is more details on the device and what's happening:

 

Device LG Stylus 3 running android 7.0

 

When you login to powerapps , it goes back to the login page; no error.

It keeps cycling through this.

The customer tried uninstalling reinstalling and did not help.

They have been using the app on a Sony phone previously with no issues.

Jaykay211, Android 7.0 should be supported. What is the version of Chrome on the device? Can the same customer log in to PowerApps on another device (ie. Windows desktop, Windows Phone or iOS)? These details can help us diagnose the problem further. Thanks!

See details below:

 

Device LG Stylus 3 running android 7.0

 

When you login to powerapps , it goes back to the login page; no error.

It keeps cycling through this.

The customer tried uninstalling reinstalling and did not help.

The customer has been using the app on a Sony phone previously with no issues.

 

Jaykay 211, can you send me a private message with the email ID of the user having ths problem? Thank you!

stuartcooper
New Member

This is a mobile application and it will use data not wifi.

192.168.0.1 -


@stuartcooper wrote:

This is a mobile application and it will use data not wifi.

192.168.0.1 -


 

PowerApps will work on both a cellular plan using up data (unless unlimited) and will also function on wifi.

 

 

 

 

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