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dtedwards
Helper I
Helper I

PowerApps Desktop says I need a Trial

I am trying to access my apps using the Desktop client. When I log in, it says "You need a current plan or trial to use PowerApps."

 

I see that my account has the following licenses applied:

PowerApps Plan 2 for Dynamics 365 for Government

PowerApps for Office 365 for Government

 

Why is the desktop client saying I need a trial? Any workaround?

 

Thanks,

Dylan

2 REPLIES 2
v-monli-msft
Community Support
Community Support

Hi @dtedwards ,

 

Have you made sure that you are entering the right account information? Have you installed the latest desktop client? Please try to reinstall and try with another pc to test.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Am I entering the right account information? Yes. I have actually tried with a couple different accounts and get the same result.

Have I installed the latest desktop client? Yes, as long as the most recent is the one available through the Windows app store. I am having this issue across multiple devices, including iOS. One machine experiencing the issue is brand new out of the box less than a week ago.

 

Thanks,

Dylan

 

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