PowerApps: Intermittent Error During Use: "This app stopped working. Try refreshing your browser."

[OrangeJuiceCup]

I have a pretty dynamic app authored in PowerApps online that both reads and writes various SharePoint lists and seems to be fine 95% of the time, except when my Chief Operating Officer tries to pull it up--of all people. One other person in the company has also reported the same error: "This app stopped working. Try refreshing your browser." Same browser, same OS, even same physical network. What in the world?

[claudiosvcc]

Can you please share a Session ID so we can investigate what can be happening?

thanks

[jesguo]

I customized SP list in PowerApp and publish back SP.  when I click new list item in IE browser, I got the same error. My Session ID: 2ddba782-5438-4e04-bd6a-3d8fcb42fc5b. But If I try it on Chrome, the PowerApp form open in SP list and it is fine. Could some PowerApp staff help me since most of user in our company use IE.

[claudiosvcc]

Question here: are you using Classic or modern SP?

[jesguo]

Mordern UI

[claudiosvcc]

Thanks. We're looking into.