PowerApps Mobile (iPhone) App Issue

[SPChamp]

I am facing an issue with PowerApp Mobile App (iPhone). After clear cache any app opened is not responding for first time. Steps to reproduce below:

• Open the PowerApp mobile app
• Clear the cache
• Open any working app, click on any navigation sort of action. It will not work.
• Close the app and re-open it. The app starts responding as usual.

Searched on multiple forums however no satisfactory answer found yet.

Anyone facing same issue or know about a fix on this?

[Kavishi_MSFT]

Hi @SPChamp sorry to hear your experience. This issue is not reproducible at our end. Can you please provide us the following details so that we can see what's happening:

1) Is this happening with all apps or just some particular apps?

2) Device model and OS version

3) PowerApss version

4) Session id when this issue is happening

Thanks,

Kavishi

[SPChamp]

@Kavishi_MSFT 

Applogies for late reply however somehow I thought I replied to it.

Please see the details below:

1) Is this happening with all apps or just some particular apps?

- This is happening with all apps after clear cache

2) Device model and OS version

- This is happening perticuallry on iPhones (7 / X)

3) PowerApss version

3.19053.21

4) Session id when this issue is happening

 a1ee2424-0ed0-4938-84b9-a913d390b426