PowerApps Studio (Web) fails to customize list forms

[vikbehal]

I'm unable to modify exisitng list forms using PowerApps. After I click on 'Customize form', the PowerApps Studio does not build and loads the required app as mentioned here. The studio, shows the welcome page as we see here: https://create.powerapps.com/

More detail for identify issue:

License: Enterprise E3

Browsers: Firefox, IE

Studio: PwerApps Studio web

Experience: Classic by admin but I've changed experience to Modern from list settings

Note: The very first time I tried to modify forms, it threw error: there is an issue with powerapps studio right now. please try again later. Afterwards, it always comes to welcome page.

URL structure shows the redirection parameters:

https://create.powerapps.com/studio/#action=sp-new-formdata&tenant-id=<tenant-id>&site-id=https://<s...<list-guid>&list-url=<list-url>&app-name=<list-name> on <subsite-name> forms

[v-micsh-msft]

Hi @vikbehal,

Thanks for reporting this issue.

Custom forms works from my side.

I suspect your issue should be specific to your environments.

If convenient, would it be possible for you to provide a Fiddler trace for further investigation?

For how to use Fiddler, please check:

Debug: Collecting HTTP/HTTPS traffice using Fiddler Web Debugger Tool

Please send me a private Message with the trace log, or you can send me an Email directly at the following address:

v-micsh@microsoft.com

Further, if you would prefer a special support, then you may consider submit a support ticket.

https://powerapps.microsoft.com/en-us/support/

Click the Create Support Ticket at teh bottom of the page above.

And follow the instructions.

Regards,

Michael

[RaviAchhwa]

Hi @v-micsh-msft 

We are currently working for for Client on Power Apps project and stucked with below issue. Any quick help will be much appreciated.

Issue: “There's a problem with PowerApps Studio for web right now. please try again later”

This issue is happening only for specific user and working fine for other users, tried with below options already

• Tried clearing Cache and closed and reopened browsers
• Tried with different browsers and systems
• Remove Connections and re-add again
• Remove access of Power apps and provide access again
• Facing same error when creating new power app.

Note: User was able to access and Create/ Modify Apps, recently from yesterday this issue started occurring and still persist.

Thanks,

Ravi

[RaviAchhwa · Accepted solution]

Resolution:

We have validated Licence assigned was K1 which is limited, assigned F1 Licence and issue is resolved.

Go to https://portal.office.com/account/ --> Subscription --> View Subscriptions 

We can see all the licence details, and there is one for Power Apps as shown below along with Licence type.

 * PowerApps for Office 365 K1

Connect to start trial version or purchase appropriate licence and all good to go 🙂

Finally my issue is resolved. Please mark solution if this helps.

Thanks !!