cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Helper II
Helper II

PowerApps app crashes in mobile and not in browser

Hello Guys

 

Since the last update July  2017 I had abnormal behaviour in one of my apps that use a form (browser and mobile).

 

I updated the app to see if I could resolve this issue but it works with no problems in the browser but it crashes when I'm working on the mobile app.

 

 

Here are two session I retrieve  when the mobile app crashed: 

 

* Session ID: 8e774aab-8e44-515f-2dc2-726d4e2ca4ed

* Session ID: ba66d300-d696-f834-0f00-ed589eaaa1421

 

Mobile details:  IPhone iOS 10.3.3 with  PowerApps version 2.0.661.

 

Any help will be appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Community Support
Community Support

Re: PowerApps app crashes in mobile and not in browser

Hi @abecerra,

 

Have you tried:

1. Sign- out and Sign-in PowerApps mobile under IOS device,

2. Re-install the PowerApps Mobile under IOS device

 

Maybe Staff @julip could take a look into the crash.

There is another thread talking about crashing under android.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Highlighted
Community Support
Community Support

Re: PowerApps app crashes in mobile and not in browser

Hi @abecerra,

 

Have you tried:

1. Sign- out and Sign-in PowerApps mobile under IOS device,

2. Re-install the PowerApps Mobile under IOS device

 

Maybe Staff @julip could take a look into the crash.

There is another thread talking about crashing under android.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Power Apps
Power Apps

Re: PowerApps app crashes in mobile and not in browser

I cannot find any telemetry for either of those session ids, sorry. Can you try again and post another?

Helpful resources

Announcements
secondImage

New Return to Workplace

Reopen responsibly, monitor intelligently, and protect continuously with solutions for a safer work environment.

Experience what’s next for Power Apps

Join us for an in-depth look at the new Power Apps features and capabilities at the free Microsoft Business Applications Launch Event.

Check this Out

Helpful information

Featuring samples like Return to the Workplace and Emergency Response Applications

secondImage

Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

Top Solution Authors
Top Kudoed Authors
Users online (9,104)