cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
abecerra
Helper II
Helper II

PowerApps app crashes in mobile and not in browser

Hello Guys

 

Since the last update July  2017 I had abnormal behaviour in one of my apps that use a form (browser and mobile).

 

I updated the app to see if I could resolve this issue but it works with no problems in the browser but it crashes when I'm working on the mobile app.

 

 

Here are two session I retrieve  when the mobile app crashed: 

 

* Session ID: 8e774aab-8e44-515f-2dc2-726d4e2ca4ed

* Session ID: ba66d300-d696-f834-0f00-ed589eaaa1421

 

Mobile details:  IPhone iOS 10.3.3 with  PowerApps version 2.0.661.

 

Any help will be appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
v-micsh-msft
Community Support
Community Support

Hi @abecerra,

 

Have you tried:

1. Sign- out and Sign-in PowerApps mobile under IOS device,

2. Re-install the PowerApps Mobile under IOS device

 

Maybe Staff @julip could take a look into the crash.

There is another thread talking about crashing under android.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-micsh-msft
Community Support
Community Support

Hi @abecerra,

 

Have you tried:

1. Sign- out and Sign-in PowerApps mobile under IOS device,

2. Re-install the PowerApps Mobile under IOS device

 

Maybe Staff @julip could take a look into the crash.

There is another thread talking about crashing under android.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I cannot find any telemetry for either of those session ids, sorry. Can you try again and post another?

Helpful resources

Announcements
Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

Carousel_PP_768x460_Wave2 (1).png

2022 Release Wave 2 Plan

Power Platform release plan for the 2022 release wave 2 describes all new features releasing from October 2022 through March 2023.

365 EduCon 768x460.png

Microsoft 365 EduCon

Join us for two optional days of workshops and a 3-day conference, you can choose from over 130 sessions in multiple tracks and 25 workshops.

Top Solution Authors
Users online (3,067)