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Frequent Visitor

PowerApps application screen shrinks abruptly.

Dear PowerApps Support Team,


I would like to log an issue with regards to the PowerApps application shrinking in the screen size.


Phone Model: Samsung A5

PowerApps version: 3.18114.16
Session ID:


Please kindly investigate. Thanks.

Frequent Visitor

Session ID: 20fbe50c-0f1f-479e-899b-6b8af3141581

Hi @HCACRMAdmin,


What’s your current situation? Does this issue still exist?

What’s your OS version?

Have you locked the orientation and aspect ratio of the app? If you created the app on another device, then run it on this Samsung A5, the app will be displayed incorrectly if you locked the aspect ratio and orientation.

The issue could not be reproduced by me. Could you try again with it on your side?


Best regards,


Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Not applicable

@HCACRMAdmin can you review the latest reply and advise if you're still experiencing this issue?



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