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PowerApps customize form not loading

Hi Everyone!

I have created a form using PowerApps customize form feature. when I click New in the sharepoint list the form keeps loading but the content doesn't appear!



104 REPLIES 104

I am still getting this problem.  The customized form loads in Edge but not in IE.  

Same for us - it loads in Edge and Chrome but is stuck loading indefinetly in IE.

Thanks for reporting your issue with loading the forms apps in IE. Unfortunately I'm not able to repro that issue with a new customized SPO Form App - it loads just fine.


Is this problem still occurring for you?

Are you able to send over some SessionId(s) showing the problem?


Thanks and regards,

-David Messner

Session ID: 9a15f228-d91b-4a9a-ab66-4e2634f3bb22
PowerApps 3.18061.8

Thanks for providing the SessionId! I was able to find that session in our telemetry and it does appear truncated but with no obvious error. I've created a ticket for the appropriate team to investigate this further.



-David Messner

There's your issue... you're using Internet Explorer! 

We believe the issue has been identified and we have a fix, we are working to have the fix out as soon as possible.

Helper I
Helper I

Thanks. This was happening in both Internet Explorer and Chrome. I believe this session ID was actually Chrome.
Helper I
Helper I

Do we have any estimate on when this fix will be put out?

Something has changed and we now see a different "loading" screen and it no longer loads in ANY browser on ANY network (corporate, visitor, using mobile hotspot....)  Please help!

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