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PowerApps customize form not loading

Hi Everyone!

I have created a form using PowerApps customize form feature. when I click New in the sharepoint list the form keeps loading but the content doesn't appear!



104 REPLIES 104

I posted this yesterday and got no response here


Please add your response here so microsoft can see this is not an isolated issue.

Please reply with a SessionId of a failure. Here are instructions for how to get a SessionId:


You may want to open a support ticket for proper tracking and expediting of your issue:


Thanks and regards

-David Messner

This is a production system.  Are you asking me to break the production system and get the session ID and then roll back to the working version of the form?

Certainly not - if you've reverted to a working state I would not suggest breaking your app.


The team responsible is aware of the issue reports and actively investigating now. A SessionId can help expedite the location of the errors in the telemetry.


Stay tuned.




Session ID: 163fc44a-bb50-4fa4-b4ea-5db1ff09d300
PowerApps 3.18062.24



I guess we will use this thread


It is easy to check.  Open and existing form associated with a SharePoint list form.  Save and Publish

Try and open. .  just spins....  Does this with Edge and Chrome.  Have not checked IE or Firefox.


Thanks all - our team are in the process of investigating this issue, I'll provide updates as soon as they are available.





We have identified the issue are in the process of preparing a fix for this. This issue only happens if your custom form has a formula which accesses data in OnStart event. As a temporary workaround, you can move the formula from OnStart to SharePointIntegration.OnView/OnEdit/OnNew events.


We expect the fix to be released by end of day today/early tomorrow morning.

We have deployed a fix for this issue. Thank you for your patience



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