PowerApps does not reliably trigger PowerAutomate Flows

[heldry]

Hi all,

I have a PowerApp as custom form for a SharePoint list. The SharePoint list has versioning enabled, so I have clear track when users updated list items via the PowerApp.

In the PowerApp, the OnSuceess property of the SharePointForm1 is triggering a PowerAutomate Flow.

Now I recognized that PowerApps does not reliably trigger PowerAutomate Flows. This morning a user made two item updates via the PowerApp and no PowerAutomate Flow was triggered.

Has someone experienced the same issue and can recommend how to deal with that, please?

Frankly spoken, I recently observe "trigger is not executing Flow" issues with different trigger, e. g. "SharePoint list item created or modified". So looks like PowerApps and PowerAutomate are not ready for real production business applications.

[heldry]

According to MS we're not hitting a rate limit.

I did not try Logic Apps instead of Flow because I don't have access to Logic Apps.

[mpil]

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@PaulD1 wrote:

I'd be very wary of using SharePoint lists, Flows and PowerApps for critical business processes.

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Couldn't agree more. But still, these are just tools, that should work as expected. Similarly you could argue that in the old days InfoPath and SharePoint shouldn't be used for critical business processes but people were building basically everything using them. 

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@PaulD1 wrote:

Just a thought, but have you tried using Logic Apps instead of Flow? I believe they use the same connector so it probably does not make a difference, but might be worth a try.

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This will create additional cost, potentially high. And how to justify that? Saying that Flow triggered from Power Apps isn't reliable so we have to pay for Logic Apps? That doesn't really makes sense. 

[PaulD1]

@mpil 

Fully agree that these tools should work reliably and I wish that were the case, but the unfortunate reality is that there are bugs, issues and limitations - especially with the likes of Power Apps and Flow where the pace of updates is such that many issues seem to make it into shipping versions and fixing bugs sometimes seems to be a lower priority than getting new features out. I'm not excusing anything, just recognizing that this is the case.

Yep, Logic Apps is a different pricing model with charging being based on usage - if you already have a quota of Flows that you are not already using, it makes financial sense to use those but if your usage is not very heavy I think Logic Apps is quite reasonably priced (especially compared to Premium Power Apps and Flows).