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RyanXExner
Advocate II
Advocate II

PowerApps is Redirecting

Some strange behavior a few of our users are experiencing: When they're typing in the free text field, they're randomly directed to this screen that just displays a loading spinner. My guess is they're hitting a key combination that's redirecting them to another PA viewer.  So far, my searching the internet and trying multiple combinations hasn't been helpful.

 

Any ideas?

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1 REPLY 1
PatrickMSFT
Microsoft
Microsoft

RyanXExner,

 

Not aware of any known issues tied to this behavior. It looks like the web player is trying to access some content while they're typing, which isn't unusual. It's not clear what call they'd be generating that would interrupt this, though.

 

Is this specific to this app or do you see this in other apps? Sometimes this can be related to performance.
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/performance-tips 
https://powerapps.microsoft.com/en-us/blog/performance-considerations-with-powerapps/ 

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/delegation-overview

 

Any other network issues going on or any recent changes there? *.azureedge.net should be whitelisted, for example.
https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config 

 

Is this affecting specific users? Our throttling limits can be license or service level dependent.
https://docs.microsoft.com/en-us/power-platform/admin/powerapps-flow-licensing-faq 
https://docs.microsoft.com/en-us/power-platform/admin/api-request-limits-allocations 
https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/api-limits-overview 

 

It's a lot to take in but in brief, trial licenses or service plans bundled in Enterprise plans may be throttled sooner than standalone (per app/per user) licenses.

 

If this concern seems to go beyond all of this then it may be best to set up a support incident in the Power Platform Admin Center to review a reproducible issue that doesn't have an evident cause.

 

Let us know!

 

Patrick

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