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Cybersurfer411
Level: Powered On

Re: PowerApps on Web not loading - OUTAGE?


@cherie wrote:

Hey all,

 

We had a brief outage starting around 4pm PST which we were able to resolve at around 6pm. It should have only impacted users in the US (primarily those on the west coast) and South America.

 

We apologize for the inconvenience.

 

Thanks

Cherie


Thank you for the resolution.

cpan
Level: Powered On

Re: PowerApps on Web not loading - OUTAGE?

It seems the resolution only works on IE and Firefox, but not on Chrome. I am still getting "loading" page on Chrome for PowerApps Apps and SharePoint integrated form?

Power Apps Staff cherie
Power Apps Staff

Re: PowerApps on Web not loading - OUTAGE?

@cpancan you hit alt + right click and provide me with a session id?

chunpan
Level: Power Up

Re: PowerApps on Web not loading - OUTAGE?

 

 

The page stays in spinning and cannot jump out of the screen by clicking hit alt + right click. Any other way to get the session id?

 

Power Apps Staff cherie
Power Apps Staff

Re: PowerApps on Web not loading - OUTAGE?

@chunpan does anything show up in the console (developer tools)?

 

Can you try go to the network tab in the developer tools and check the disable cache button and reload the page?

cpan
Level: Powered On

Re: PowerApps on Web not loading - OUTAGE?

 

After close and open new Chrome, the app works now! Thanks.

Power Apps Staff cherie
Power Apps Staff

Re: PowerApps on Web not loading - OUTAGE?

I'm glad to hear that!

TopShelf-MSFT
Level 10

Re: PowerApps on Web not loading - OUTAGE?

@cpan I wasn't able to replicate it, it seemed it had been fixed by the time I looked into it. 

Anonymous
Not applicable

Re: PowerApps on Web not loading - OUTAGE?

Page will not load in Chrome. Says Clear Cookies but that fails. Opens in FF and Edge but not Chrome. Two days now.

Microsoft Maxwell
Microsoft

Re: PowerApps on Web not loading - OUTAGE?

Hi @johnm,

 

  I'm sorry to hear that you're still running into this issue. If you can provide us with a session ID, it will help us narrow down the source of your loading problem.

 

  You should be able to use the following steps to get a Session ID:

  1. Open your app in Chrome.
  2. Wait for the error message to display.
  3. Click on the purple text that says "More".
  4. Copy the "Session ID" from the displayed text field.

  If that doesn't work you can try the following:

  1. Open your app in chrome.
  2. Press F12 to bring up the developer console.
  3. In the bottom window pane click on the tab that says "Console".
  4. Below the "Console" tab there should be a drop down menu next to the  "Clear console" button (This looks like a circle with a slash through it).
  5. From the drop down menu, select "top" (coincidentally, this should be near the top of the list).
  6. Finally, in the actual console, at the bottom of the window, there should be a blue arrow showing where you can type in commands.
  7. Click to the right of this blue arrow and type (without the quotes) "Core.Telemetry.Log.sessionId"
  8. Your session ID should display on a new line below the text you just entered.

  If you have any problems with this process, let me know and we can try and troubleshoot,

    Max

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