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PowerApps plan 2 trial expired. PowerApps is now Broken.

I have a PowerApps for Office 365 License and Global Admin for my tennant. It looks like PowerApps wants to be Licensed for Plan2 because it keeps talking about entities and Dynamics 365 Organizations, but it doesnt allow me to view any apps, administer environments or if I look at the Entities area of PowerApps, it throws an error. I can navigate directly to some apps, and they work as expected, but I cant edit them because they arent listed anywhere.


In I can see a link to Environments, but when I click it, it just goes to Data Policies. Like the link doesnt work or something. I can see that my environment is called "Tennant Environment(Org12345) (Upgrade)"... I have no idea what to do with that.


I confirmed that the only licenses that are in my tennant are PowerApps for Office 365, there are no Plan 2 Trials listed.


Im not sure whats going on... How do I reset power apps so that only the features of PowerApps for Office 365 work for me? Right now nothing works. Im also concerned that anything I do will cause data loss for the existing apps.

Community Support Team
Community Support Team

Re: PowerApps plan 2 trial expired. PowerApps is now Broken.

Hi @JWrightNSIndigo ,


Can you take a screenshot of how your looks like? Did you select the Environments' link on the upper right corner?





Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Level: Powered On

Re: PowerApps plan 2 trial expired. PowerApps is now Broken.

Hi Mona,


I've attatched the image to this post. As you can see there aren't any environments listed in This is how it looks after clicking the Environments link on the left side.

Annotation 2019-04-18 100424.jpg







Level 10

Re: PowerApps plan 2 trial expired. PowerApps is now Broken.

Hi @JWrightNSIndigo are you still experiencing this issue? Have you received additonal follow up from Microsoft?



Level: Powered On

Re: PowerApps plan 2 trial expired. PowerApps is now Broken.

@TopShelf-MSFT It's about 50% there. I can now access my power apps again, but whenever I click on "Classic View" or look at solutions I get errors, as well I can't see any Environments in the admin area. I also cant figure out how to fix the (Upgrade) portion of my Environment name.


I'm still a bit confused as to why im seeing all of that when I dont have any PowerApps Plan 1 or 2 licenses in my organization, just PowerApps for Office 365.


The ticket is still open and will hopefully be resolved soon as we will be working on a bunch of new Apps soon and would like everything to be as stable as possible.

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