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hboss_1
New Member

PowerApps sending email

Hi All,

 

I've created an application which features a 'send email' button, whereby once clicked an email is sent out to an email inputted into a separate text box, this works fine for me. I used the office365outlook connection. However , I shared the app for use with colleagues and when they try and load the app they get an error, saying 'we weren't able to add this connection'. What do I do about this (bare in mind my colleagues are the same internal users).

 

Thank you

3 REPLIES 3
Suchitra1996
Resolver II
Resolver II

@hboss_1 

 

What is the data source inside this embed app? Does the user have the proper permission on these data sources? For more information about sharing an app, make sure that you have followed documentation below:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/share-app

 

 

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Hi,

 

The connection that fails for other users is 'office365outlook'. I have attached screenshots of the onselect property, the connections and the error. 

 

Thank you

 

 

Jeff_Thorpe
Super User
Super User

Does the user's account have an O365 Outlook mail account associated with it? In the flow are you using the "send an email" or the "send an email from shared mailbox"? If you using a shared mailbox then the user would need permission to send mail on behalf of the shared mailbox.

It might also me nice to see a failed flow instance from the flow history to see where it actually failed in the flow and what were in the inputs/outputs.



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