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saiira
Frequent Visitor

PowerApps web not opening in iPhone

I have created a PowerApps form (canvas) . It is working fine in desktop but when I open the same link (web )in iPhone (safari or chrome). I get this message. ( see the attached screen when web link is embedded in SharePoint)  

A missing cookie prevented sign in for one of your services. To avoid signing in for each additional service, make sure third-party cookies are allowed in your browser. For Safari, disable "Prevent Cross-Site Tracking" in the "Privacy and Security" section of settings

I don’t want to change settings in iPhone as there are many users and we can’t ask end users to change their iPhone settings for using power app and also installing app is also not solution for us as we will use the web link only 

Any solution?

9 REPLIES 9
WarrenBelz
Most Valuable Professional
Most Valuable Professional

Hi @saiira ,

I suggest you get your users to download the Power Apps app - I have never been able to get Power Apps to work effectively in a mobile device browser. You can also force the URL to open the app with 

ms-apps:///providers/Microsoft.PowerApps/apps/yourPowerAppsID

instead of 

https://apps.powerapps.com/play/YourPowerAppsID

 

Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up.

 

 

Hi @WarrenBelz 

WarrenBelz
Most Valuable Professional
Most Valuable Professional

Hi @saiira ,

You do have a problem there. I am not sure how doing the app in SharePoint will help as that also has to run in the mobile browser.

jyounce
Frequent Visitor

<<duplicate reply>>

Apologies for reviving the dead but just curious - we are running into this problem, and end users not wanting to add the app to their personal ios devices.  We have the app also attached to a tab in Teams... if they have the Teams app on their ios device... do canvas apps run without problems within the Teams mobile app?  

WarrenBelz
Most Valuable Professional
Most Valuable Professional

@jyounce ,

All I can tell you is that the mobile app runs whatever you want (and our users gladly download it as a couple of the apps provide them with useful facilities and information) - but I am curious- if they download Teams, why not Power Apps?

Well you also assume they download Teams lol But I do think there is quite a few who have downloaded Teams because our campus uses that over zoom.  We were all heavy Lync > Skype users, and Teams replaced Skype so the following was already there.  Powerapps is now going to be yet another app on their personal devices.  

 

Please check if the version of your PowerApps Mobile Apps has been upgraded to the latest version, then try your app again, check if the issue solved

 

Hi Jyounce,

     I also apologies for getting back to you so late. The solution they need to install app in their mobile otherwise the apps that are developed should be converted to spfx /provider hosted.

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