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Abiola
New Member

PowerApps

Hi
 
I can't sign in to my trial account for PowerApps, every time I tried to sign in I get this error message 
 

Please select sign in to continue.

Session ID: b351a310-7c93-11ea-871c-1f20b8089596

AADSTS50058: A silent sign-in request was sent but none of the currently signed in user(s) match the requested login hint.
Trace ID: 68d8f35e-bdfa-4936-b10f-632690220e00
Correlation ID: 66eab225-7eec-488f-8103-135649999d18
Timestamp: 2020-04-12 08:00:41Z
1 ACCEPTED SOLUTION

Accepted Solutions
MarvinBangert
Solution Sage
Solution Sage

Hey @Abiola 

Could you sign in earlier or you just started a power apps trial and this error occurred?

Do you have had an Azure AD Account before or just created a new one with the power apps trial?

Which browser do you use? Have you checked the "Keep me sign in" if you enter your credentials?

 

Please try to delete your browser cache and cookies and try again. Please also share some more information when the issue occurs like "I open https://make.powerapps.com in the browser, enter my credentials and then the error occurs within the sign-in windows or after you entered your credentials you will be forwarded to Power Apps and then the error occurs?

 

Otherwise, try to open a Microsoft Support Ticket if you are able to open the Microsoft Admin Center or check out this site: https://powerapps.microsoft.com/en-us/support/

 

Regards

Marvin

 

If you like this post, give a Thumbs up. If it solved your request, Mark it as a Solution to enable other users to find it.

View solution in original post

4 REPLIES 4
MarvinBangert
Solution Sage
Solution Sage

Hey @Abiola 

Could you sign in earlier or you just started a power apps trial and this error occurred?

Do you have had an Azure AD Account before or just created a new one with the power apps trial?

Which browser do you use? Have you checked the "Keep me sign in" if you enter your credentials?

 

Please try to delete your browser cache and cookies and try again. Please also share some more information when the issue occurs like "I open https://make.powerapps.com in the browser, enter my credentials and then the error occurs within the sign-in windows or after you entered your credentials you will be forwarded to Power Apps and then the error occurs?

 

Otherwise, try to open a Microsoft Support Ticket if you are able to open the Microsoft Admin Center or check out this site: https://powerapps.microsoft.com/en-us/support/

 

Regards

Marvin

 

If you like this post, give a Thumbs up. If it solved your request, Mark it as a Solution to enable other users to find it.

View solution in original post

 

Thank you for your help.

I deleted browser data - cache & cookies then tied again and I was able to sign in.

Also,

 

 Could you sign in earlier or you just started a power apps trial and this error occurred?

 

I could sign in earlier and is trial versions 

 

Do you have had an Azure AD Account before or just created a new one with the power apps trial?

 

I just created a new account with power apps trial

 

Which browser do you use? Have you checked the "Keep me sign in" if you enter your credentials?

Opera & Chrome also tried to keep me sign in option 

Hey @Abiola 

thanks for your feedback, glad that it works again. I had the same error message today but could sign in as normal.

 

When your issue is resolved, please mark a post as solution to close it.

 

Regards

Marvin

 

If you like this post, give a Thumbs up. If it solved your request, Mark it as a Solution to enable other users to find it.

nishantrana
Helper II
Helper II

This should help fixing the issue

https://tinyurl.com/y8lzcyme

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