Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

Powerapp not showing powerbiintegration data on Samsung Galaxy phone

This is a weird problem. I built another app in Powerapp and followed the powerbiintegration process to link PBI to PApps using the PApps icon in the PBI workspace. On the Powerapp application on my laptop, the data from PBI flows through and everything displays fine. All functionality works and the app is published. When I launch the app on my Samsung Galaxy 8 phone, however, no PBI data displays. Am I missing a setting somewhere? How do I fix this? Why does the PBI data show on my laptop with PApps but not on my phone? Any and all help appreciated. Thanks.

Most Valuable Professional
Most Valuable Professional



From PowerApps app after opening the PowerApps Native Application in Android and then after opening your PowerApps app from the list of apps, were you prompted for the Power BI permissions? Was there anything that seemed odd at any time there?


Also, if possible, try uninstalling the PowerApps Android Application completely from your phone, then reinstalling it, then signing in again and trying again.


Alternatively, you can try clearing the Application Cache only from Andoird App by going to (not in PowerApps but on your phone) something along the lines of Settings -> Applications -> PowerApps -> Clear Data but just in case, it may be better to try the above as well to completely uninstall and then reinstall the app.


Even if you have checked that the PowerApps Native Android App is already the latest version, you may still want to try uninstall and reinstall anyway in case as well. 


Also try following types of refresh and then just in case you may also want to retry the un-installation and re-installation above again each time after performing each attempt and before opening the app for testing, and then retry opening the app to see if it is resolved on the phone again:


  1. Try to refresh the data source manually from Power BI (like you would do from Power BI Desktop). This is different from the type of refreshing described below. We are referring to performing a manual refresh from Power BI as you would independently from PowerApps. Then, retry opening the app from the phone.
  2. If doing #1 does not work, then, go to PowerApps Maker (i.e. open your PowerApps app for editing) then go to Data Sources -> Find the Power BI Data Source -> press Ellipses -> press Refresh - and then do #1 again  - and then retry opening the app from the phone.
  3. Try removing and readding the Power BI related data source(s) then retry #2 as well, then retry #1 as well, and then retry opening the app from the phone.
  4. Try going to File -> Save As - give the app a new name - then retry #3, #2, and #1 - and then retry opening the app from the phone.
  5. Try adding a PowerApps Refresh Function i.e. Refresh(DataSource) in the OnVisible property of the screen your data is showing from, then retry #4, #3, #2, and #1 - and then retry opening the app from the phone.
  6. Try adding a PowerApps Refresh Function i.e. Refresh(DataSource) in a Timer that has a delay of about 5 seconds i.e. the Refresh(DataSource) is on the OnTimerEnd property of the timer, runs 5 seconds after the screen is visible. 5 seconds is 5000 milliseconds, the timer would need a duration of 5000 to apply 5 second delay to the Timer ( for help on this, you can try to adapt our freeApp Timer Wait Recipe to your case) in addition to the suggestion in #5, then retry , #4, #3, #2, and #1 )
  7. If possible, from the mobile phone, if using Wifi try disabling Wifi and using the LTE instead - if you already tried that, try the exact opposite of this in addition to keeping/retrying/toggling around with the changes from #6, #5 above - then retry  #4, #3, #2, and #1 - and then retry opening the app from the phone.
  8. Try making sure in the PowerApps Native App that you are logged in as the exact same Microsoft user you are logged into when trying it from the desktop where it's working, in addition to keeping/retrying/toggling around with the changes from #7, #6, #5 above - then retry  #4, #3, #2, and #1 - and then retry opening the app from the phone.
  9. From a new test user (if you have enough licenses and if you are allowed to create users and assign licenses in Office 365) - try sharing it with that test user, then if you can, login as that test user then trying all of the above
  10. From the test user (if applicable) try #9 without it having the Power BI license first and try making it not to work from the computer either from that user. Then reassign the license to that test user and see what happens after also trying all of the above.


If any of the above did not work, try removing all of the PowerApps controls (i.e. Gallery or Galleries, etc.) from your PowerApps Canvas App - then remove the data source - then re-add the data source - then re-add the controls to the PowerApps, re-link them to the data source - then try some or all of the above steps again as well where applicable. If even that doesn't work, try to create a new app from Blank (from scratch), add the data source again, add the Gallery from scratch again, link it to the data source, then retry some or all of the above as well and see if that works. If even that doesn't work, try repeating the Power BI integration process from a different Power BI data source and try again. Please also make sure the Power BI data source resides in the same tenant as the PowerApp - and also, if there is anything like Guest Users involved i.e. if you yourself are a Guest User on the tenant, or if the user signed in to PowerApps Native App was a Guest User, please (if possible) try all of the above again in a way that does not involve any Guest Users from other tenant, if possible, and make sure a few more times that the user signed in to the PowerApps Native Mobile Application was same user as the one signed into the computer where it worked, perhaps uninstalling and reinstalling the Android PowerApps native app once more just to be sure.


If you have access to another mobile device other than the one you already tried it on, also try it there and repeat all of the above as well.



Other than the above, we are unsure what else to try and we recommend you to possibly create support ticket with Microsoft if you continue to face issues.




In addition to our first reply, try also:


Remove the Power BI connection, and then if needed recreate the Connection by removing the connection under -> Data -> Connections -> Find Power BI Connection -> Use Ellipses ->  Remove Power BI Connection., then retry those things from our first post. Also, try doing this connection removal and then go directly to the mobile app without trying it once on another device and see if it works.

Thank you very much for the detailed response to troubleshoot. This is really frustrating to say the least. In the end I reverted back to Excel as the source and the data showed up immediately on the phone.


1. Did that before. No effect.

2. This is my biggest gripe. The powerbiintegration link shows up on the left window above my first screen gallery folders. However, nothing shows up under data source. When I do a SharePoint integration, I get the shareponitintegration link on the left window AND sharepoint shows up as a datasource like OneDrive, Excel, Azure SQL, etc. I've tried this so many times that I know I didn't miss a step to link the two power applications. I'm thinking it could be because I don't have a premium account to fully take advantage of the powerbiintegration features? 


Because of the problem with 2, can't perform 3 to 6.


7. Tried both wifi and LTE separately.

8. Done that.

9. Will try that.


Helpful resources


Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!   This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions in the Forums to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Community MembersNumber of SolutionsSuper UsersNumber of Solutions @anandm08  23 @WarrenBelz  31 @DBO_DV  10 @Amik  19 AmínAA 6 @mmbr1606  12 @rzuber  4 @happyume  7 @Giraldoj  3@ANB 6 (tie)   @SpongYe  6 (tie)     Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Community MembersSolutionsSuper UsersSolutions @anandm08  10@WarrenBelz 25 @DBO_DV  6@mmbr1606 14 @AmínAA 4 @Amik  12 @royg  3 @ANB  10 @AllanDeCastro  2 @SunilPashikanti  5 @Michaelfp  2 @FLMike  5 @eduardo_izzo  2   Meekou 2   @rzuber  2   @Velegandla  2     @PowerPlatform-P  2   @Micaiah  2     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Week 3:Community MembersSolutionsSuper UsersSolutionsPower Apps anandm0861WarrenBelz86DBO_DV25Amik66Michaelfp13mmbr160647Giraldoj13FLMike31AmínAA13SpongYe27     Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Week 4:Community MembersSolutionsSuper UsersSolutionsPower Apps DBO-DV21WarranBelz26Giraldoj7mmbr160618Muzammmil_0695067Amik14samfawzi_acml6FLMike12tzuber6ANB8   SunilPashikanti8

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Top Solution Authors
Top Kudoed Authors
Users online (2,517)