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Owizardo
Helper III
Helper III

Powerapps - Unable to get the push notification to work on a test application

Hello,

 

I am new here and started building an app on Powerapps. I created an empty application with a button that does one thing only, Push notification:

 

OnSelect:

PowerAppsNotification.SendPushNotification(
{
  recipients:["test@email.com"];
  message:"Hello World, je suis un push notification"
 }
)

 

Lets say my login is test@email.com. I downloaded the Powerapp application on my Sansung galaxy S9 (Android) and loaded the application once.

 

- I click on the button, nothing happens.

- I go on my chrome browser and open the page and click the button (While having the app closed on my phone), nothing ... 

 

Added the email of a colleague and had him install the app on his Samsung galaxy s8 phone (Android). 

- Had him click on the button via the phone and I never received anything. 

 

From chrome I opened the web console (f12). I see no errors. I check in the network tab and when i hit the button, I can revoke connections establishing and in the payload I can see a sucessful request for the push notification but I never receive anything on my phone.

 

I even wen as far as adding the same code on start of the application and still nothing. Am i missing someting?

 

1 ACCEPTED SOLUTION

Accepted Solutions

As of yesterday, november 22nd 2018, Microsoft has released an updated version of the app which seems to fix the bug. Everything is now working. 

View solution in original post

6 REPLIES 6
Owizardo
Helper III
Helper III

After testing further it seems to be working flawlessly for IPhones (IOS) but not in Android phones. I dont understand what the difference would be. I turned on all notifications on my phone and in the powerapps application on my Android, Push notification are accepted. Im confused. Would there a special config to be added on Android devices?

Owizardo
Helper III
Helper III

Just to add more info, I had tested with several colleagues with about 5 different android devices and none are receving the push notifications. Would anyone have an idea?

v-xida-msft
Community Support
Community Support

Hi @Owizardo,

Which version is your Android device?

Currently, there is a known issue that the PowerApps Push Notification would not be alert when you are using PowerApps Mobile App or running an app within your Mobile device.

The PowerApps Push Notification would be alert only when your PowerApps Mobile App is running in background or your Mobile device's screen is locked.

The user @PhilD has faced similar issue with you, please check the response within the following thread:

https://powerusers.microsoft.com/t5/General-Discussion/Notifications-do-not-alert-when-using-PowerAp...

In addition, please also make sure that the notifications are enabled on your Android (default configuration on the device). Please check the following blog for more details:

https://powerapps.microsoft.com/fr-fr/blog/android-n-support-and-other-updates-in-current-powerapps-...

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Kris, 

 

Thanks for the reply, I cheked the reponses you mentioned however we dont seem to be having the same issue. The problem is only with Android phones using the latest OS (8.0.0). Heres a quick run down of what i tried:

 

- IPhone: screen off while powerapps in backgroup (Receive alerts).

- IPhone: Screen on while powerapps is in background (Reveive alerts).

- Android: Powerapps running in background with screen shutoff (No alerts).

- Android: Screen on with Powerapps running in background (No alerts).

 

- Tested on multiple (At least 4-5) Android phones and all having the same problem. 

- Checked that we were running the latest Android OS, latest Powerapps version.

- Rebooted the phones, same problem.

- Enabled all app notifications and made sure that in the Powerapps application the notification are enabled as well. 

 

I just cant get this to work with Android phones at all. Anyone else having this issue? Any other ideas?

According to a response I got from Microsoft, it seems that push notification on Android phone is no longer working and are working to fix it. I guess ill wait for the next update and try again.

As of yesterday, november 22nd 2018, Microsoft has released an updated version of the app which seems to fix the bug. Everything is now working. 

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