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Powerapps connection Dynamics 365, organization does not exist

Hi there,

When im adding a Dynamics 365 data source im getting 99% of the time the following error:

 

Organization With Name = orgXXXXXX Does Not Exist

Sometimes it let me select my tables, and then i get 99% of the time the same error.

Even on mobile i'm getting this error. 

Anyone knows a solution for this? 
Searched google and the forum but nothing came up.

1 ACCEPTED SOLUTION

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Re: Powerapps connection Dynamics 365, organization does not exist

Got a message from the Microsoft support center.

 

As of now, there is a limitation that we cannot create a connection between a tenant that is based out of NA to a CRM instance that is based out of EU. We have opened a bug and will be working on the fix.

 

However, as a workaround, you can go to PowerApps admin center and create an environment in EU region and then connect to CRM instance and we expect that to work. In order to create an environment you need to have a PowerApps Plan P2. If you don’t have that already you can sign up for a trial license.

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6 REPLIES 6
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Community Support

Re: Powerapps connection Dynamics 365, organization does not exist

Hi EXir,

 

Do you have a subscription for Dynamics 365? Or is it a trial account?
Please make sure you have created a connection from PowerApps to Dynamics 365 properly.
What’s your PowerAppps plan?

 

This documentation about “Connect from PowerApps to Dynamics 365” for a reference:
https://powerapps.microsoft.com/en-us/tutorials/connection-dynamics-crmonline/

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: Powerapps connection Dynamics 365, organization does not exist

Hi Mabel Mao,

We have a subscription for a multi tenancy enviroment hosted online (Version: 8.1.0.587).

And with Powerapps im trying it with the free web version. 

I followed the instructions, i added the connection, i can see all our enviroments. 
But when i try to enter to see the tables the error: 

 

"The tables did not load correctly. Please try again."

Organization With Name = orgXXXXX Does Not Exist

However, i managed to get in 1 out of the 100 times and see and select the table i want, then i get the same error again. 

Error looks like: (but im not connecting to sharepoint)
Powerapps - sharepoint connection

 

 

Best regards,
Daniel

 

btw. Odata connection with power BI works great.

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Community Support
Community Support

Re: Powerapps connection Dynamics 365, organization does not exist

Hi EXir,

 

Thanks for updating.
If convenience, please provide your Session ID for a further investigation. You could get it under File>Account>Diagnostics>Session ID.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: Powerapps connection Dynamics 365, organization does not exist

Hi Mabel Mao,

Thanks for replying.
My session id is:
d2153892-fef0-d014-344d-57a1d26bf8f8

Highlighted
Frequent Visitor

Re: Powerapps connection Dynamics 365, organization does not exist

Got a message from the Microsoft support center.

 

As of now, there is a limitation that we cannot create a connection between a tenant that is based out of NA to a CRM instance that is based out of EU. We have opened a bug and will be working on the fix.

 

However, as a workaround, you can go to PowerApps admin center and create an environment in EU region and then connect to CRM instance and we expect that to work. In order to create an environment you need to have a PowerApps Plan P2. If you don’t have that already you can sign up for a trial license.

View solution in original post

Highlighted
Community Support
Community Support

Re: Powerapps connection Dynamics 365, organization does not exist

Hi EXir,

 

Thanks for updating and sharing the information.

 

If you got any other issue please feel free post on this forum, we are always ready to help.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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