cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Regular Visitor

Powerapps not loading in browser but fine in mobile

Non of the users can visualize the apps in the browser, the webplayer is not working either, it just remains loading. This is happening with all the apps since couple of weeks back, but in the mobile they are workinkg just fine.

3 REPLIES 3
Responsive Resident
Responsive Resident

Hello @jmarzo,

 

This happened to me when they rolled out MFA at my company. Clearing the cahce of my browsers resolved the issue for you. 

Thanks for your reply. We already tried that but still not working.

Power Apps
Power Apps

@jmarzo 

 

Can you try to get the session details from the browser sessions which are failing? If you are on the "splash" screen use ALT + right Click to get the session details dialog. Otherwise us Settings (gear) -> Session details.

 

My guess is that your company might be blocking certain address which are causing the app to fail.

 

Can you make sure your company is allowing traffice to the services documented in this article? 

 

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config#required-services

 

Hope this helps,

Rich

Helpful resources

Announcements
News & Announcements

Community Blog

Stay up tp date on the latest blogs and activities in the community News & Announcements.

Power Apps Community Call

Power Apps Community Call- January

Mark your calendars and join us for the next Power Apps Community Call on January 20th, 8a PST

PP Bootcamp Carousel

Global Power Platform Bootcamp

Dive into the Power Platform stack with hands-on sessions and labs, virtually delivered to you by experts and community leaders.

secondImage

Power Platform Community Conference On Demand

Watch Nick Doelman's session from the 2020 Power Platform Community Conference on demand!

Top Solution Authors
Top Kudoed Authors
Users online (7,429)