cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

Powerapps not loading in browser but fine in mobile

Non of the users can visualize the apps in the browser, the webplayer is not working either, it just remains loading. This is happening with all the apps since couple of weeks back, but in the mobile they are workinkg just fine.

3 REPLIES 3
FoDelement
Continued Contributor
Continued Contributor

Hello @Anonymous,

 

This happened to me when they rolled out MFA at my company. Clearing the cahce of my browsers resolved the issue for you. 

Anonymous
Not applicable

Thanks for your reply. We already tried that but still not working.

richdiMSFT
Power Apps
Power Apps

@Anonymous 

 

Can you try to get the session details from the browser sessions which are failing? If you are on the "splash" screen use ALT + right Click to get the session details dialog. Otherwise us Settings (gear) -> Session details.

 

My guess is that your company might be blocking certain address which are causing the app to fail.

 

Can you make sure your company is allowing traffice to the services documented in this article? 

 

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config#required-services

 

Hope this helps,

Rich

Helpful resources

Announcements
UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Welcome Super Users.jpg

Super User Season 2

Congratulations, the new Super User Season 2 for 2021 has started!

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Users online (1,253)