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Problem register data > Switch cases

Dear Users, 


I'm relatively new in PowerApps but something seems strange in my Power Apps. 


When people try to save a collection, sometimes (each 10-12 cases), it switch cases, meaning PowerApps register the data in the wrong data record instead of saving it into the selected one. 


I've follow closely this website to create it.


Please see my picture attached. 

Picture 1 :

In part 1, the form is here to save your message for the selected case 

In part 2, a collection shows you the chat feed


Picture 2 : 

Part 3 : "Echange" is the field in which I record all the chat. 

Part 3 : Example of a "Achange" case which has been saved in the wrong one ( & has reased the historical chat feed)



Thanks a lot for your support, as I'm struggling since weeks with this. 




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