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cjs321
Helper II
Helper II

Problem with dialling a phone number from powerapps (using tel: function)

Hi,

 

I have an issue with using the tel: function of powerapps.

I'm trying to create an app to direct dial deskphones for my colleagues.

I have a page per person which contains contact info like email, mobile and deskphone number.

 

In order to directdial a deskphone from a mobile device (for our system), you need to dial the main number: 01482226460 then use a , to add a 2sec pause then # for the extension menu and then, for another 2 sec pause and then the extension so the full number ends up looking like: 01482226460,#,253 however when a button is created and the tel: function is added to the onselect property of the button, when you click the button, it adds '01482226460,' to the dialling pad, but for some reason, it doesn't copy the full '01482226460,#,253'.

 

Please can someone help me fix this ASAP?

 

Kind Regards,

 

Connor Simpson

1 ACCEPTED SOLUTION

Accepted Solutions
timl
Super User III
Super User III

Hi Connor,

I'd suggest that you escape the hash symbol to see if that helps. %23 is the escape character for #, so the launch statement would look like this.

 

Launch("tel:01482226460,%23,253" )

If that doesn't work, the next thing I'd try would be to escape the , symbol with %2C

 

View solution in original post

2 REPLIES 2
timl
Super User III
Super User III

Hi Connor,

I'd suggest that you escape the hash symbol to see if that helps. %23 is the escape character for #, so the launch statement would look like this.

 

Launch("tel:01482226460,%23,253" )

If that doesn't work, the next thing I'd try would be to escape the , symbol with %2C

 

View solution in original post

Hi Tim,

 

That worked perfectly. Thankyou 🙂

 

Kind Regards,

 

Connor Simpson

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