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Anonymous
Not applicable

Receiving two different Oracle connection errors

Prod_error1.jpg

 

Prod_error2.jpg

 

Hello! I am attempting to connect to Oracle for my PowerApp and I've been using 3 accounts attempting to connect. Two of them receive the longer message screenshot while one of them receives the shorter message regarding licensing. Any ideas why these errors are occuring?

5 REPLIES 5
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Resolver III
Resolver III

Re: Receiving two different Oracle connection errors

Hi Lp939,

 

What license of PowerApps are you on?

 

The Oracle connector requires atleast a plan 1. You could active a Plan 1 trial and see if that resolves your issue.

 

Im fairly certain you just have regular O365 PowerApp license which is why you are not able to add the connector. Let me know if this is not the case and we can dig a little deeper.

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Community Support
Community Support

Re: Receiving two different Oracle connection errors

Hi @Anonymous ,

For your first error message that you mentioned, it seems to tell that there is something wrong with the connection you created in your app.

Please consider re-create a new connection to your Oracle table with proper credentials based on the following blog:

https://powerapps.microsoft.com/en-us/blog/connecting-to-oracle-database-from-powerapps-flow-and-logic-apps/

then check if the issue is solved.

 

For your second error message, I think this issue is related to PowerApps License the corresponding account owns. The Oracle Database is a Premium connector, if you want to create a connection to Premium connector in PowerApps, you must own PowerApps Plan 1 license at least.

Please check if the corresponding account owns PowerApps Plan 1 license at least.

 

If the issue still exists, please consider submit an assisted support ticket through the following link:
https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Anonymous
Not applicable

Re: Receiving two different Oracle connection errors

@v-xida-msft @myke_deabreu Our DBAs have been able to connect in their Oracle environments with the same credentials, but I am still receiving the same error. Our development Oracle servers connected using port 1521. The server in question uses port 4545. Not sure if that's part of the issue.

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Community Support
Community Support

Re: Receiving two different Oracle connection errors

Hi @Anonymous ,

Yeah, I think this issue may be related to different Port you used when you create a connection your Oracle Table from PowerApps.

Please make sure the Port you used to connect to your Oracle server is the same as that when you create a connection to your Oracle table from PowerApps. Then try it agian, check if the issue is solved.

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Anonymous
Not applicable

Re: Receiving two different Oracle connection errors

Hi @Anonymous are you still experiencing this issue?

 

@Anonymous 

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