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Regarding PowerApps download

I have a query. I am actually trying to download and install powerapp to my desktop loaded with windows 10 OS but when I try to download I get an error " something unexpected happen" and download stops. When I click on the error I get the below details "Reporting this problem will help us understand it better. You can wait a bit and try again or restart you device. That may help. The error code is 0x8024500C in case you need it". I tried all the above steps. Can someone help.

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Re: Regarding PowerApps download

Hi Rejo,

Thanks for reaching out with the issue. Can you please try the steps from here -


It looks like a Windows 10 issue. If that does not resolve the issue, please let us know.


Community Support Team
Community Support Team

Re: Regarding PowerApps download

Hi @Rejo,


If the device is under Domain environment, then please check the following blog for the possible cause of error code 0x8024500C:

Windows Update for Business Dual Scan behavior


If Group policy is involved, you could try the following to deal with the current situation:

1. Move the problematic machine out of domain, then enable Windows Update, do the update,

2. Delete the old group policy Object and create a fresh one, 


For personal machines, this issue should be mostly caused by the Windows Update configruation, please follow the thread posted by shmemane to see if the method mentioned there would work.

If not, then you might need to perform a system restore or system refresh to get pass this error message.




Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Re: Regarding PowerApps download

This did not work for me. I am getting the same error again and again. Plz help.

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Re: Regarding PowerApps download

The problem is not yet solved. PLEASE HELP.

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