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Helper III
Helper III

Removing all premium features so app returns to normal and anyone can use it?



I used a premium feature then removed it. 


removed the connection. 


Still not letting enter app from non premium account. 


How do I return my app to normal? 

Can't open ticket as only my company admin can and I do not know who it is? 


Does anyone know how to solve this before I spend a lot of time trying to find the admin?? 


Thanks in advance. 




Resident Rockstar
Resident Rockstar

I had a similar issue with the Azure AD connector. I removed it, but it still showed up in the permissions list and wouldn't let users open the app without Azure AD credentials. It took a while, but it eventually was removed. Not sure if there's much you can do other than wait unfortunately. I tried everything I knew to do.

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